All our clients are assigned a dedicated Account Manager who looks after you every step of the way, working closely with you and your team to ensure seamless implementation, ongoing support and program success.
Your members, customers or employees can access their benefits around-the-clock via a customised web portal, which is branded to match your business, and is managed by our experienced web developers – giving you peace of mind.
Access to our in-house customer care centre via a dedicated hotline, instant chat and email.
Launching your Benefits Program is just the beginning. Our key to success is to work collaboratively with you to drive engagement through your program. Our in-house marketing specialists develop and execute tailored communications to promote your program, which we integrate through your existing channels allowing you to focus on your business.
These communications can be provided to suit a variety of mediums (e.g. posters, emails, brochures, flyers), branded to suit your business and tailored to priority interest of your customers.
Being an experienced benefits provider, we appreciate that data is integral to the success of your Benefits Program and you need to see a return on investment.
We provide comprehensive, regular reporting and insights to ensure your business continually adds real value to your members, customers or employees.